Warranty & Product Guarantee Policy

Warranty & Product Guarantee Policy

At Viqzes, we stand behind the quality of our products andare committed to
providing a reliable shopping experience.

If you experience a product-related issue, please review thewarranty and
product guarantee information below.

30-Day Product Guarantee

All eligible items include a 30-day product guaranteebeginning on the
date you receive your order.
If an item is defective, damaged, or not functioning as eexpected, you may
request a replacement or refund.

Warranty Coverage

Our warranty coverage includes:
Manufacturing defects
Missing parts
Functional issues not caused by customer damage

Warranty Exclusions

The warranty does not cover:
Normal wear and tear
Accidental damage
Misuse or improper handling
Unauthorized modifications


How to Make a Warranty Claim

To submit a warranty claim, please contact our customer support team and
provide the following information:
Your order number
A description of the issue
Clear photos or videos showing the problem, where applicable
Providing complete information will help our team review your request more
efficiently.


Warranty Claim Response Time

We aim to respond to all warranty requests within 24-48 hours


Contact Us

If you have any questions about this Warranty & Product Guarantee Policy or
would like to submit a warranty claim, please contact us:
Email:aftersales.official@gmail.com